FAQ

Shipping & delivery

How long until my print ships?

Printing takes 48-72hr, plus shipping usually takes a few days.

Do you ship internationally?

Yes we do!

How is my print packaged?

Prints are shipped flat in a rigid, protective mailer to prevent bending or creasing in transit.

Product & materials

Is this a limited edition?

No — these are open edition prints.

What sizes are available?

Each print is available in 9x12" or 12x16" and you'll find the sizing noted in the description for each print.

Will the colors match what I see on screen?

Screens display color differently than print; Giclée printing is chosen for its accuracy and archival quality, but slight variation between monitor and print is normal.

Is the paper archival/acid-free?

Yes - Hahnemühle Photo Rag is 100% cotton rag, acid-free, and rated for long-term fade resistance.

Care

How should I care for my print?

Keep out of direct sunlight and away from humidity; avoid touching the printed surface with bare hands (natural oils can mark matte paper over time).

Framing

Do you sell framed prints?

No – prints ship unframed; see the linked frame recommendation on each product page, or use any standard frame matching the size in the product description.

Orders & returns

What's your return policy?

Returns are accepted for print/production defects or shipping damage, but if not if you changed your mind since each item is made to order.

My print arrived damaged — what do I do?

Just take a photo of the damaged print, and contact me via the contact page.

Can I request a custom size or a print not currently listed?

Yes. Use the contact page on this website, or connect via Instagram - @edwardholmanthomas